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Payments and Refunds 2016-10-26T14:27:53+00:00

Payments

Payment and order data are transferred over a SSL-encrypted connection to our servers. Credit/Debit Card details are not stored by UKNishikigoi beyond the payment process.

Customers may remain safe in the knowledge that no single collection of data under our control will contain the necessary data for an unauthorized transaction to be completed.

Refunds

1) UKNishikigoi offer a 30day full money back guarantee on unopened and undamaged goods.

2) All damaged goods must be reported to UKNishikigoi within 24 hours otherwise the carrier will not accept responsibility.

3) Goods under the manufacturers guarantee must be returned at the purchasers cost with copy of the original invoice.